Accessibility.
We want every customer to be able to browse and buy comfortably. Here is where we stand and how to reach us.
Shop the shelf →Our commitment
Synaptide Home is committed to making its website usable by as many people as possible, including customers who use assistive technology such as screen readers, keyboard navigation or screen magnification. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as a practical standard.
What we do
- We use clear, high-contrast text and avoid conveying information by colour alone.
- Images of products carry descriptive alternative text.
- The site is built to be navigable by keyboard and structured with proper headings and landmarks.
- Text can be resized in your browser without breaking the layout.
- We test the checkout and key pages for readability and contrast.
Where we’re still improving
Accessibility is ongoing work, not a box we tick once. Some third-party components (for example parts of the checkout) are outside our direct control, and we raise issues with those providers as we find them. If you hit a barrier anywhere on the site, we want to know.
Tell us
If you have trouble accessing any part of Synaptide Home, or you need information or a purchase completed in a different way, email us at support@synaptidehome.store with a description of the problem and the page it happened on. We’ll help you complete your purchase and work to fix the underlying issue.
30 N Gould St Ste N, Sheridan, WY 82801, United States
support@synaptidehome.store
Customer care: Monday–Friday, 9:00–17:00 Mountain Time
Last updated 2 September 2026 · Governing law: State of Wyoming, USA